Understand what a multi-offer process is

The Real Estate Authority's guidance explains that strong demand can result in more than one buyer making an offer and that all parties must be dealt with fairly. A multi-offer process is not a promise that every buyer will improve price or terms. It is a process for handling simultaneous written interest.

Ask the agent to explain the agency's process before offers are presented. Do not assume you or a buyer can see another buyer's confidential terms. Keep the decision focused on the written offers, professional advice and your own objectives.

Compare the whole written offer

Record price alongside deposit, conditions, dependencies, condition dates, settlement and included chattels. A higher price may carry more uncertainty or a less workable date. The workspace displays differences but deliberately does not score or rank the buyer or offer.

Ask your lawyer to review the agreement before you sign or counter. Confirm how changes are recorded and communicated. A verbal summary is not a substitute for the written terms, and a website cannot interpret the legal effect of a condition.

Understand your choices

You can decide according to the offers and advice available, but should understand the effect of acceptance, rejection or counter-offer. Ask the agent and lawyer what happens to other offers if one is countered or accepted. Keep a dated record of which document you decided on.

Ask your agent how competing offers will be handled and how confidentiality is protected. Have your lawyer explain what accepting or countering an offer means for your other options before you decide. Fair dealing and accurate communication matter to both sides; raise any conflict of interest, related-party issue or unusual process promptly.

Move from selection to condition management

Once an offer is signed, copy condition and settlement dates exactly from the agreement and confirm them with the lawyer. Focus on the signed agreement and its requirements.

If a buyer does not satisfy a condition, or a deadline may change, obtain legal advice. The website can organise dates you enter but does not calculate contractual time, issue notices or determine remedies.

  • Written price, deposit and conditions
  • Dependencies and condition dates
  • Settlement and chattels
  • Lawyer review before signing or countering

Use this guide in your Selling Plan

Use these connected tools to record your own facts and questions. Your saved plan and calculator results are not included in introduction requests.

Frequently asked questions

Does a seller have to accept the highest offer?

The decision depends on the written offers and the seller's position. Price is only one term, and legal advice may be needed.

Can buyers see each other's offers?

Do not assume terms are shared. Ask the agent to explain the process and confidentiality clearly.

Will the workspace recommend an offer?

No. It organises written inputs and never ranks a buyer or tells the seller which offer to accept.

Official sources

Sources were accessed and checked on 21 August 2026. Keep the live source and current professional advice as authority if rules or circumstances change.