How Plan To Sell My Home uses your information.

Who operates this service

Plan To Sell My Home is operated by Lightning Developments Limited during this trial. It initially collects and holds contact requests. You may ask for access, correction or deletion of information held about you.

Information saved in your browser

Your Selling Plan answers, calculator figures, checklist progress, agent comparison, offer comparison and guest property disclosure draft are saved in this browser when you use the tools without an account. A signed-in property disclosure document may also keep a recovery copy on this device, available only to the same signed-in account. A short partner or campaign code may be kept for your browsing session so a submitted callback can be attributed to the source that introduced you. Guest planning entries are not automatically sent to Plan To Sell My Home or an agent. Signed-in saving is explained below.

Your Google Analytics choice is also stored in LocalStorage. Google Analytics loads only if you select Allow statistics. It receives page and interaction statistics, but not your Selling Plan answers, calculator figures, property disclosure notes or contact-form contents. Advertising signals and personalised advertising are disabled.

You can remove information saved in this browser by clearing this site's stored data in your browser. Individual tools also provide reset controls where applicable.

Basic cookieless website counts

To understand which public pages help people and where links lead, we count page loads, navigation, enquiry-form starts and Google Analytics choices using our own website and existing Supabase hosting. These basic counts run whether you accept, decline or leave the Google Analytics prompt unanswered. We respect browser Global Privacy Control and Do Not Track signals for these browser counts.

Only approved public page names, broad approved campaign categories, fixed button labels and daily totals are kept. We do not include form values, search text, raw query strings, click IDs, IP addresses, browser fingerprints, account IDs or persistent visitor identifiers in this measurement store. Browser events carry a separate random retry token for each event; it is not shared between events and is removed after 24 hours by routine daily cleanup or the next collection. Aggregates are kept for up to 90 days, with daily cleanup. Ordinary hosting/security logs are separate from these counters and may process connection information needed to serve and protect the site.

A landing count means a measured document load, not a unique person. Reloads, bots, blocked scripts and browser privacy settings affect totals. Counts do not reconstruct individual journeys or calculate session bounce rates. Successful enquiries are counted separately from requests actually saved by the enquiry service; no contact details appear in this report. Restricted staff reports exclude labelled test events. These limited counts support improving this New Zealand service; cookieless technology is not a blanket exemption from privacy law.

Optional private seller accounts

If you create an account, Plan To Sell My Home stores your email, optional display name, password credential through Supabase Auth, saved workspace, property disclosure document and account update times so your plan can follow you across devices. Passwords are not visible to Plan To Sell My Home. Account registration is voluntary and every public guide, tool and checklist remains available without it.

Your account may show an allocated agent. Allocation does not itself share your saved plan, calculator figures or property disclosure document with that agent. Separate consent is required before contact details or workspace contents are shared. Access controls restrict each seller to their own profile, saved plan and property disclosure document.

The optional registration suggestion stores a one-year cookie only if you select Don't remind me again. That cookie records the preference, not your identity or tool figures.

What saves to your account

When you are signed in as a seller and connected, your Selling Plan answers, calculator entries, comparisons, planning worksheets and checklist progress can save to your account. Worksheets with a Save progress or Mark complete button save only when you use that button; unfinished typing is not saved. Your property disclosure document saves separately. Allow saving to finish before changing devices. If the connection fails, account saving may be delayed; work saved only in this browser will not yet be available elsewhere.

Downloaded PDFs and files you keep outside the website, such as photographs and receipts, do not sync to your account. Browser preferences and referral-source codes stay on the device. Clearing browser storage can remove guest work or changes that have not reached your account. If browser storage is blocked, entries may not be kept after you leave.

Information sent with a contact request

The form collects your name, phone number, property area, likely timeframe, preferred call time, email and optional notes. It also records the page used, submission time, consent version, a request reference to prevent duplicate sending and any validated partner or campaign code that introduced you. These details are collected to understand the request, prevent duplicate sending, allocate a participating licensed agent in turn, arrange the requested contact and measure which approved sources produce useful enquiries.

A partner source does not receive your form details or gain portal access merely because its code was recorded. Providing the form information is voluntary and is not required by law. If you do not provide the required details and consent, the website cannot arrange an agent response.

Optional seller education emails

The callback form has a separate choice for a short Plan To Sell My Home education series. Review this optional checkbox before submitting; you can leave it unselected. If you select it and provide an email address, Plan To Sell My Home records the wording version, source page and time of your choice. The planned series contains one useful guide or tool about every three days for up to 21 days.

This choice is not required for a callback. You can stop the optional series at any time using the clear exit or unsubscribe link in every email. Stopping the series does not cancel necessary messages about a callback or agent introduction you requested.

Who receives and uses it

Plan To Sell My Home may share a submitted contact request with one suitable licensed local agent for the purpose of responding to you. It is not sold through an auction, published, or silently added to an agent CRM. Creating an account does not submit a contact request. Your saved plan, calculator results, checklists and property disclosure document are not included in introduction requests. If you request a mortgage adviser or lawyer through the agent form, a separate referral contains your name, phone, email, suburb and the type of introduction requested, not your agent notes or financial figures. The website also records consent, request references and source information to administer those referrals.

When an agent collects your information indirectly

If Plan To Sell My Home passes your request to an agent, that agent receives personal information from Plan To Sell My Home rather than directly from you. This is indirect collection under Information Privacy Principle 3A (IPP3A), which took effect on 1 May 2026.

Unless a lawful exception applies, the agent must take reasonable steps to notify you as soon as reasonably practicable after receiving the information. Its notice must identify the information collected, why it was collected, the intended recipients, the name and address of the agency collecting and holding it, any law authorising or requiring the collection, and your rights to access and correct it.

Because the receiving agent is not known when you submit the form, this website cannot give you all of that agent-specific information in advance. Plan To Sell My Home requires a receiving agent to provide its own IPP3A notice. The agent should not treat this general notice as a substitute for identifying itself and its information-handling details.

Storage and retention

Contact requests are held in the CRM and email systems used to arrange and record the requested response. Optional account profiles and saved workspaces are held in the service's Supabase project while the account remains active or until deletion is requested, subject to any legal retention requirement. Reasonable safeguards are used to protect them.

Your choices and rights

You may ask whether Plan To Sell My Home holds personal information about you, request a copy, ask for a correction, or ask for deletion where the information is no longer required. You may also withdraw from the contact process before an agent is introduced.